Everything You
Need to Know

How does a private appointment work?

Your home, hotel room, or office — we arrive equipped. Book online, choose your services and time, and we’ll arrive with everything needed for a full barbershop experience at your location.

Where do you travel for private appointments?

We serve the greater Seattle metro area including Bellevue, Kirkland, Redmond, Medina, Mercer Island, Woodinville, Snoqualmie, and surrounding areas. Portland and Willamette Valley service is available for select events. Contact us if you’re unsure about your location.

What services are available?

We offer precision haircuts, beard trims, straight razor shaves, and grooming packages. Full service details are shown when booking through our appointment system.

How much space do you need?

We bring a compact professional setup that fits in most spaces — a standard bedroom, living room, or hotel suite works perfectly. We just need enough room to work comfortably around a chair.

What’s the cancellation policy?

We ask for at least 24 hours’ notice for cancellations. Late cancellations may be subject to a fee. You can manage your booking directly through the confirmation email you receive after booking.

How do I pay?

Payment is handled securely through our booking system. We accept all major credit and debit cards. Cash gratuity is always appreciated but never required.

Do you service the entire wedding party?

Yes. We specialize in full wedding party grooming — groom, groomsmen, fathers, and any other members who want to look their best on the day. Pricing scales with the number of people.

How far in advance should we book?

We recommend booking as early as possible — ideally 3 to 6 months before your wedding date. Popular dates fill quickly, especially May through October.

Where do you provide wedding services?

We come to the venue, hotel, or getting-ready location of your choice. Whether it’s a resort, estate, or private home, we bring the full barbershop experience to you.

What’s the process for booking a wedding?

Submit your inquiry through our Wedding page with your date, location, and party size. We’ll follow up to discuss timing, services, and pricing. A deposit is required to secure your date.

Do you do a trial/preview session?

Yes — we recommend a private appointment before the wedding day so the groom can confirm the exact style they want. This is also a great opportunity to try a straight razor shave if it’s your first time.

How much does it cost?

Pricing is by the hour and set by your location’s travel zone — starting at $200/hour and rising a bit the farther out you are. When you enter your address to book, your exact rate is shown before you confirm. No quotes, no surprises.

How do I book — do I need to call?

No calls needed — booking is fully self-serve. Enter your address on the site, we confirm we serve your area and show your rate, you pick a time, and you’re booked. First-time clients set up a quick profile so every future booking is just a couple of taps.

What if my address isn’t in your service area?

When you enter your address, the booking tool tells you right away whether we cover it, so you’re never left guessing. We’re steadily expanding our zones — if you’re just outside today, check back soon.

Where should we set up, and what about parking or gated buildings?

A little space and a standard outlet is all we need — a kitchen, bathroom, or garage all work fine. If you’re in an apartment or gated community, just add your unit number, gate code, or parking notes to your booking so arrival is smooth.

Can I reschedule, or what if I’m running late?

Yes — reschedule or manage your appointment anytime from your client portal. Running a few minutes behind on the day is no problem; leave a note on your booking and we’ll work with it.

How long does an appointment take?

A standard cut is about 30–45 minutes; add a beard trim or straight-razor shave and it’s closer to an hour. You choose your services when you book, so the right amount of time is always set aside.

Do I need to provide anything?

Just a bit of space. We bring everything — professional chair, clippers, shears, and a full kit. You won’t need to supply a thing.

Can I book for someone else, or gift an appointment?

Absolutely — book on their behalf with their address and details, or set up a membership as a gift through the portal. A great cut delivered to their door makes a sharp present.

Do you take tips?

Tips are appreciated but never expected, and easy to add when you pay online — entirely your call.

Is this a one-person operation?

Stache Mobile Barber is owner-operated, meaning your barber is the same person every time. You get consistency, precision, and a barber who knows your preferences.

Do you offer recurring appointments?

Yes. Many clients book on a regular schedule — every 2, 3, or 4 weeks. Recurring clients often get priority scheduling. Book your next appointment after your visit or reach out to set up a recurring slot.

Do you work with hotels or corporate clients?

Yes — we offer corporate grooming programs and hotel partnerships. If you’re interested in arranging services for your organization or property, visit our Partners page to submit an inquiry.

Still have a question?

Almost everything is answered above, and booking is completely self-serve — just enter your address to see your rate and open times. For anything unusual, email stache@stachemobilebarber.com and we’ll sort it out.